Questions, Answered Honestly
No fine print, no sales talk. If your question is not here, call 613-501-7037 or message us on WhatsApp.
A dispatcher is the carrier's office support: searching for loads, communicating with brokers, negotiating rates for your approval, coordinating bookings, appointments, and check calls, and keeping paperwork organized. You drive and run your business; we handle the coordination work behind each load.
Independent owner-operators and small trucking companies with their own operating authority and insurance, primarily in the United States, and in Canada. Our core service is built for 53-foot dry van operations.
Yes — owner-operators are our core clients. The service is designed for a one-truck business: we take over load searching, broker calls, and coordination while you keep full control of which loads you accept.
Yes. We provide organized dispatch coordination and broker communication for small fleets, with per-truck visibility and one weekly invoicing rhythm for the whole operation.
Our current focus is 53-foot dry van. Support for cargo vans and 26-foot box trucks is subject to availability — contact us to confirm we can support your operation. If you run other equipment, ask us and we will give you a straight answer.
Yes. We dispatch for carriers who operate under their own authority and insurance. We work as your agent — we do not hold motor carrier or broker authority on your behalf, and brokers contract and pay you directly.
Apply online, then we review your business and equipment, verify authority and insurance where applicable, complete the service agreement and onboarding paperwork, set up communications, and start dispatching. See the How It Works page for the full step-by-step.
Service terms, including fees, are discussed directly with you when we talk about your operation and during onboarding, so everything is clear before you sign the service agreement. Apply or contact us and we will walk through the details together. One thing that never changes: brokers always pay you directly for freight — we never receive or handle your freight payments.
Yes — your preferred lanes, regions, home time, and minimum rate per mile are part of your carrier profile, and we search with them in mind. You also approve every load before it is booked, so you always have the final say.
No — and be cautious of any dispatcher who does. Freight markets move daily, and no honest service can guarantee loads, income, rates, or miles. What we guarantee is the work: consistent searching, professional broker communication, and coordination on every business day of our booking desk (Mon–Sat, 6 AM–10 PM ET), plus support while you are on an active load.
Typically: your MC/USDOT authority information, a certificate of insurance, your W-9 (US carriers), and a completed carrier profile, plus the signed service agreement and limited power of attorney. We will give you the exact checklist during onboarding — and please never send sensitive documents through this website's public forms.
Complete the carrier application, call 613-501-7037, email [email protected], or reach us on WhatsApp. We will review your application and set up a call to discuss your equipment and lanes.